Submit a Case for Funding.
Use this form to request Hero Fund assistance for a client whose pet needs care they can’t currently afford. Your medical judgment guides every case — we handle the funding. Approved funds are paid directly to your clinic.
Three things that make a strong case.
Treatable & recoverable
The pet has a strong prognosis and a good quality of life after treatment. The barrier is cost, not the medicine.
Cost is the only barrier
The owner is willing but genuinely unable to cover the bill. The Hero Fund bridges that gap.
Your clinical call
You make every medical decision. We review the case and release funds — usually within three business days of approval.
Funds go to you
Approved amounts are paid directly to your clinic — never to the pet owner.
Hero Fund Case Request
Complete all required fields. The more detail you provide in the case summary, the faster we can review and respond. Fields marked * are required.
Here’s what to expect.
Our team reviews every case submission and responds to the clinic directly — typically within three business days. If approved, funds are transferred to your hospital. We’ll follow up with any questions and keep you informed every step of the way.